Tanto si aún no eres de los convencidos (malo), como si tu labor es hacer proselitismo en favor de las virtudes de la comunicación, echa un vistazo a la siguiente recopilación de citas.

Porque tanta gente, y tan notable, no puede estar equivocada:

PRIMERO, LA COMUNICACIÓN INTERNA

  • Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients, Richard Branson
  • To win in the marketplace you must first win in the workplace, Doug Conant
  • Take care of the employees and the guests. The money will take care of itself, Walt Disney
  • Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management, Howard Schultz
  • Hemos de convertir a los trabajadores en «accionistas morales de la empresa», Stephen R. Covey

COMPROMISO, CONFIANZA

  • Treat employees like they make a difference, and they will, Jim Goodnight
  • It [employee engagement] is about getting the best people, retaining them, nurturing a creative environment and helping to find a way to innovate, Marissa Mayer
  • There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it, Jack Welch

FORMACIÓN

  • What if we invest in developing our people and they leave us? What happens if we don’t, and they stay?, Peter Baeklund

MOTIVACIÓN

  • Businesses often forget about the culture, and, ultimately, they suffer for it because you can’t deliver good service from unhappy employees, Tony Hsieh
  • People work for money but go the extra mile for recognition, praise, and rewards, Dale Carnegie
  • People often say that motivation doesn’t last. Well, neither does bathing — that’s why we recommend it daily, Zig Ziglar
  • An employee’s job is to give his or her best work every day. A manager’s job is to give the employee a good reason to come back to work tomorrow, Liz Ryan

TRANSPARENCIA

  • Si ocultas información a tus empleados, ellos te ocultarán sus ideas y sentimientos, Rick Hodson
  • Por muy rápido que corra la mentira, la verdad siempre la alcanzará, Jacob Cats

EN DEFINITIVA

  • Lo único que garantiza el éxito de las empresas es la manera de tratar a sus empleados, José María Gasalla
  • Las organizaciones no tienen que elegir entre personas y resultados, se llega a los resultados a través de las personas, Santiago Vázquez

Porque

Las organizaciones excelentes lo son siempre también en el ámbito de la comunicación, Andoni Aldekoa

Aunque, en ocasiones, la principal amenaza esté más cerca de lo que pensamos:

Hemos descubierto al enemigo… y somos nosotros, Pogo, tira cómica

Fuentes:

Fuente de la imagen: Freerange

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